Tuesday, May 20, 2008

Website Optimization and other Search Engine Tactics

The last year has been particularly interesting. Having been in this space now being called social media marketing, since before it even started, means that we have been able to test many of the practices that PR professionals are just now learning to use as mainstream. In fact, my associate Mike Keesling was doing Search Engine Optimization in Los Angeles for Pacific Island Reservations, a Hawaii Vacation Rentals site, back in 1996, when they only had one website. Today they have 12 websites, and for more than a decade he has helped them maintain a top ten ranking in Google, MSN and Yahoo. In fact - check it out if you are looking for a place to stay in Hawaii for vacation this summer! It'll save you money.

Onsite Search Engine Optimization (SEO) defines your website and targets your visitors. Whether you are a small business or a corporation you need an Internet marketing strategy that includes a website with interactive content that to attract your customers who are online using the search engines to find what they want. Then when your potential customers type in the keywords associated with your products and services, your website will come up within the first page of the search engines.

We call this Website Optimization – and just FYI, most web designers (no offense) do not install Meta, Title or Alt tags properly, and in fact they can cause more damage than good. For example, Flash websites cannot be SEOd, and this is critical to the search engines and your customers finding your website.

Another tip - with the right keywords we will make sure every page on your website is optimized properly with those words. More subject-specific content means better qualified traffic. This text is optimized if the search engines can find it via keyword-density. And your site should also be a good read.

Sitemaps are another thing you should consider. There are two types of sitemaps: 1) An HTML page listing the pages on your site by section so users can find the information they seek. 2) XML sitemaps, a way for Google to find all the pages on your site, and that includes URLs that may not be discoverable by their standard Web crawling processes.

Website Analytics –This tells us the behavior of your website visitors, allowing us to use data collected to determine which aspects of the website are working, such as which landing pages encourage people to take an action. We can use it to track visitors, sales or measure month-to-month SEO results and tweak online strategies.

Really Simple Syndication (RSS) content syndication feeds are also a social media and Internet marketing must these days for better search engine visibility and better qualified traffic to your site.

And my favorite, being a PR professional, electronic press rooms and optimized releases are a must. Our eco-friendly electronic press kits are also optimized for the search engines making it easier for the media and your customers to find you. Here is another one of our client's online press kits that has been getting alot of attention lately. A company with a Los Angeles recording school, plus film schools and a radio DJ school known as the Entertainment Career Connection.

Thursday, May 15, 2008

The Social Media Marketing Press Release and Wire Services

MarCom has been using various forms of the new social media marketing press release for our clients for the last few years. In fact a press release just went out yesterday for our client Acutrack, Inc. regarding their new eco-friendly consultation services to help other businesses learn how they can leave behind a smaller carbon footprint while remaining profitable. Acutrack has been helping ease the burdens their clients are placing on the world a number of ways, including environmentally friendly CD and DVD manufacturing. We distributed this release via PR Web, for several reasons. It was a longer than normal release because we added some of the customer testimonials, and PR Web's costs for distribution can often be more modest than MarketWire. Although we use both company's wire services. Each has various methods and distribution cost rates -- PR Web's premium one is $360. The release cannot be more than 800 words basically.

Acutrack's release was already picked up by a couple of newswires -- Acutrack, Inc. Announces Eco-Friendly CD and DVD Manufacturing and Packaging Solutions. There is also PR Newswire, which I have used for years for traditional press release dissemination to the media. Most all of the wires today are doing search engine optimization -- so, right now, I believe it is a matter of client budgets and experimentation for preference as to who gets you the best results.

Oh and BTW I just noticed this MarketWire press release regarding the fact that the inventor of the new social media press release format (now on version 1.5) PR agency Shift Communications, just won the Holmes Report "New Media Agency of the Year." Well done.

Thursday, May 8, 2008

SEO RAP -- No Nos from Los Angeles SEO Firm

We are all used to the tips for how to do search engine optimization (SEO) but what about the no nos that you never knew about? We'd like to offer some help by offering you ten steps for what not do do on your website if you want to attract customers.
  1. Throw Flash and Splash screens in the trash. Do not use Flash and expect to get good SEO results. You know the websites were you see a pretty picture or animation on the home page and have to click enter her to go beyond? No text on your home page means the search engines won't read it. Good SEO is all about content... content... content.
  2. Don't forget to add Title and Description tags on pages. You may have seen some websites where it says "new page" in the browser? That is probably because the website designer did not put a title tag on the page. It is really important to the search engines.A site without a Description tag is meaningless. A short message with a key word that describes your site in the Description tag is essential so your customers will click through to your site when they see your site's listing.
  3. Don't use repeat Title and Description tags. Your website pages should each be unique and contain a theme for key words or phrases for each page, so make your Title and Description tags match the content for one of the keywords per page of the same topic. You can't optimize one single page for many key words.
  4. Don't use text as an image. Some sites have text and images combined into a jpg or gif image, so you can't select the text with your cursor. Search engines cannot find any searchable text, so you get no SEO results. Also don't make any headlines into gif images, because they should be text with a key word in it.
  5. Local Business do not need national SEO. It won't do a cigar store in Pasadena any good to optimize for the national or global marketplace, because their customers can't come in and buy a cigar unless they live near Pasadena. MarCom had a client like this, so we optimized them for Pasadena Cigar stores. It worked. Now it would have been different if they had an online cigar store.
  6. Redesign your site with caution. Don't lose optimized URLs. Once a website's pages have been indexed by the search engines and people are finding you, you do not want to lose the SEO traffic you have already established, and the search engines will be sending your potential customers to pages, or URLs that no longer exist. To redesign your site you need to have your web master use a similar structure of the old site had and retain the same URL addresses for the new pages.
And for those of you who need some more help with your search engine optimization feel free to check out our website at www.marcombroadband.com


Monday, April 28, 2008

Our Small Business SEO and Social Media Teleseminar

Last week our MarCom associate Carole Hodges hosted a free teleseminar where I focused on small business websites, SEO and social media marketing. Carole's latest venture is The Yes Connection at http://www.carolehodges.com where she assists business partners and individuals with their start-ups and small business decisions.

There is a lot of confusion these days about what is needed on the Internet to market new and existing websites. So our teleseminar addressed the questions that the non-techie business owner may have.

The free teleseminar is about 40 minutes long, but in the end has some really good tips and information. To listen online: go to http://www.audioacrobat.com/play/WXcl1C3s

In summary, some of the points we covered included how you should spend your marketing dollars wisely insofar as the complexity of web marketing. We answered questions including:

Does every business need a website? Are there times when an inexpensive “Website Tonight” type product from GoDaddy is an appropriate choice? If you don’t have a lot of money, is a free Blog a good starting place? How do you differentiate between the types of websites? For example: Brochure – e-commerce – Membership Site – Services (online purchase and not.) Do you NEED to be selling something online to benefit from a website? What brings traffic to a website? Why do I care about SEO – Couldn’t I just pay for clicks to my site? What are traffic statistics? What are keywords? How do I know what keywords are right for my business? How do I determine how much traffic I really want on my site? What makes people STAY on your website and look around? Why should I look for competitors on the web? What if I have BIG plans for growth... is there a way to structure my website so that I start out simple and later add product sales or a membership site? What advice do you give to someone who is starting out and does not yet have a website? What advice do you give to someone who has spent a lot of money on their website but it is not giving them the results that they want?

Wednesday, April 16, 2008

Tough Times Require SEO and Social Media Marketing

Most of us over 40 years of age have all been though tough economic times in our careers, and having just done my taxes, and reading the Wall Street Journal every day, plus watching the news ... I can now admit, times are getting a bit tough. It's an election year.

Many folks have been talking to MarCom about doing search engine optimization and social media marketing -- and my associate Mike and I agree on this one -- the worse thing companies can do is stop marketing altogether. This is a huge mistake, because while you stop marketing, your worse nightmare of a competitor is ramping things up.

The reality these days is that in order to keep your small to medium sized business afloat - you need to do a minimum of a limited amount of marketing and advertising. But then what does that mean today? Many folks are just realizing that SEO and social media are party of the marketing mix, therefore they had just started to get serious about hiring experts like us to help them.

The bottom line? Do it. Here's why. If you have a company with products and services, and you rely on website traffic for sales, if you don't appear on the Page One of Google and other search engines, chances are people will not find you. And many folks are already optimized. We have a dentist client - as an example - Wilshire Dental Care. Just as fast as our client's website increases in its ranking with Google, his competition is working just as hard or harder and paying their SEO specialists allot to keep them on top! So our client really should increase our SEO and social media marketing efforts so that he stays on top and ahead of his competition. The bad news is IF he were to stop, his rankings will diminish, and six months from now? His competitors will be on page one of Google, and he will not.

Also the crazy thing is that right now, many SEO specialists are charging more than we do. I just did an analysis of Los Angeles SEO experts -- and we came across others who do what we do but who charge triple what we charge.

Here are some pointers you may want to keep in mind when considering SEO and social media marketing.
• There should be a compelling reason for you to look at it, read it, listen to it, watch it, like it, interact with it, and ultimately buy it!
•Today, people use search engines, like Google, to get what they want, how they want it - fast.
•The biggest challenge now is how to communicate your story over multiple channels, including the Internet.
•Becoming an “Authority Website” is the gold rush of the Internet.
•Authority = Attention
•Attention = Money

Friday, April 11, 2008

Ten Steps: Defining Social Media Marketing

The Internet is not just a different advertising channel, but an entirely new and unique culture with a multitude of online communities. Although there are many folks that think social media marketing is just the latest fad, it is not. The reality is, it is changing how we do business.

Although traditional marketing and new media strategies continue to morph, the Internet has emerged into a tremendous platform for direct and open communications among the media, businesses, and individuals worldwide.

Many of our new clients need some basic education on what we recommend, why and how we do what we do. We have been using these ten steps in most of our proposals for quite some time now.

Search engine optimization, social media marketing and online PR tactics include:
1) Fully analyze your situation, including competition, market, etc.
2) Conduct keyword research to determine the keywords associated with your name most likely to achieve high search-engine rankings and create a keyword strategy to map the keywords to specific website pages.
3) Optimize the pages of the website, www.meridianlasercare.com.
4) Create a blog and ghostwrite apx. -1 to 2 posts per week recommended.
5) Social Media Marketing: Create additional site content through writing and publishing articles to disseminate over the Internet
6.) Post and distribute electronic press releases (Using wires such as MarketWire or PRWeb)
7.) Create bookmarked posts to social media sites. (DIGG, Del.ic.ious, Stumble Upon, etc.)
8.) Optimize existing and new content over the next three months and execute the social media PR plan.
9.) Acquire reciprocal links and incoming links via article submissions, electronic press releases and a blog.
10.) Purchase directory listings for your new website to provide additional, high page rank links. Directories include Yahoo! Directory, Superpages as well as any industry specific directories with high page rank. (Yahoo is $299/Year Superpages runs $22/month)

The real truth is that although these basic steps are usually recommended, there is no single template for every client, because every client's situation, website, and place among thier competition is unique. MarCom's Social Media Marketing proposals are customized for each new client, and then throughout the yearly campaign tweak their strategies based on results we are seeing from the tracking results.

Thursday, April 3, 2008

Search Engine Optimization (SEO) Versus Pay per Click (PPC)

We had a new business opportunity this week with a medical professional client who is completely confused about search engine optimization (SEO), versus Pay per Click (PPC) advertising. And she is not the only potential new client who doesn't get it. Some of my most sophisticated professional friends are having a hard time grasping the new media tactics that we do required for getting their websites onto the first pages of Google and the search engines.

This gal asked about her PPC campaign, and why it isn't getting any results after three weeks... so my associate Mike spelled it out. First he did her competitive landscape, and determined that she only had three other real competitors in her geographical area. One of the three was getting 15,000 visitors per month. But they also had more than 300 pages of content on their website. Her site had very few in comparison. He researched and noted that the competitor was spending about $700 in PPC advertising. The lesser known competitor got about 570 visitors per month, and did not have a PPC campaign. Both of her competitors have press rooms which means she will need one too and they are a great place for linkable content. The more content on your site with relevant keywords the better.

If your goal is to book five clients per week initially, and then eventually in a year, you want to have ten clients per week, think about these numbers. Typically conversion rates for Internet customers are a three to five percent lead generation per visitor to your website. Out of 100 visits per site, you should get three to five leads, and out of those, one percent will buy. Basically it takes 20 leads for one customer. You need a minimum of 100 visitors per day to get business, or about 500 visitors to get a sale. It's compounded as well, so the more visitors, the better the chances for sales.

But here is the deal insofar as PPC. It's important to remember that PPC may be beneficial when launching a company and its products and services online, but ultimately PPC and offline advertising benefits will disappear as soon as you stop spending money, while SEO keeps on working long after the money is spent. We actually helped wean another client off of spending thousands on PPC ads, while increasing their SEO results. The Entertainment Connection, who offer film schools for audio engineers and radio professionals - people who want to learn how to be a DJ for instance. One of the tactics I worked on was to get their press room up and running with press releases and a press kit. Next I will be writing articles and blog content for them to provide links back to their website, while Mike will continue adding website content and track their optimization, tweaking their site for increasing their customer leads via SEO.

That said, our goal for clients is to evaluate their needs, by asking these six questions:
1) What is your URL or website address?
2) When people search for your product or service on Google, where does your website appear?
3) Do you have a tracking or measurement program for your website?
4) Who are your top five competitors (National/Regional/Local)
5) How much traffic do you think your website can get by this time next year?
6) How many customers from your website would you like per month?

For a free analysis feel free to email us - check out http://marcombroadband.com/