Thursday, November 29, 2007

Consumers Define Social Media Marketing

As with everything in marketing, it’s the consumer who defines the market in the end. And we are there ready to give them what they want via what we call MarCom On Demand. Today it’s essential that companies – large or small – deploy an online marketing strategy that engages its customers. People research stuff on the Internet, so they can basically find anything that they want online. They go to chat rooms, and join social networking sites like Linked In, Facebook or MySpace, read blogs, newsletters, news groups, and often interact in online forums, wikis and chat rooms.

We have been out there experimenting with all the latest the social media marketing tools for more than three years – the search engine optimized online marketing strategies and tactics that will draw customers in by way of putting our clients’ info out there on the Internet. It’s working. Many of our clients are now on the first pages of the search engines like Google, or Yahoo. As people are seeking information about our clients’ products and services, we have made sure that every piece of content on the Internet about our clients, such as their website copy, press room, and then press releases we distribute over the wires, and articles that we post in submission sites, are chocked full of the keywords that we have determined are best. We do a keyword analysis for each client, and these are the words being used to pull in information in on by individuals searching the Net.

Nowadays, we have become more like online business consultants at MarCom Broadband, and we have to really know our clients business, and know their customers. It takes hours of research sometimes – just to get it right. Then we use many different social media tools to convey messages for our clients – everything from ghost writing their blogs to writing newsletters. My associate Mike is doing some really cool video podcasts and video shorts for clients that he posts in over 25 plus different video sites, including the big ones like YouTube and Google, as well as on the client’s websites.

Meanwhile I have been busy writing, as I call it, “six ways to Sunday” with topics that stretch from press releases to blog copy to articles that I write in a very special social media format. This includes keywords placed in specific places, and using a specific number for characters in the titles and subheads. It’s all geared for the search engines to be able to read the content – and if your keywords are placed right, Google reads it, then serves it up to people using their engines to find what they want.

The bottom line is -- the days of just simply advertising and pushing PR messages out to people are over. With anti spam software, how many emails to you simply avoid these days? Even the media use the Internet to find what they want, so PR people become less important. It’s now more important than ever to engage people in conversations, get them interested, share knowledge, and let them sell themselves on your client’s products and services.

1 comment:

Unknown said...

I read the post, "Consumers Define Social Media Marketing".... It is very interesting.... Thank you.
” online business”